Frequently Asked Questions

Everything you need to know about your Flamingo beauty journey.

Are Flamingo products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Flamingo products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's progress in real-time.

Do you offer samples with every order?

We love letting you try new things! Every Flamingo order includes two complimentary samples of our best-selling serums or moisturizers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.